Hawaiʻi Water encourages its customers to visit the Water Quality Reports page and view their Consumer Confidence Report, also called the CCR or water quality report, which provides information about the state of the local water supply. Customers can now review and learn about their system’s water quality in 2019, as well as obtain CCRs from prior years.
The reports can be viewed and downloaded on this page. Customers who do not have internet access may request a copy by calling (808) 883-2046 or visiting one of Hawaiʻi Water’s Customer Centers at either 68-1845 Waikoloa Road, Waikoloa, HI 96738 or 2010 Honoapiilani Highway, Kaanapali, HI 96761.
“As a water utility committed to providing quality, service, and value to our customers, we want them to be informed about the drinking water they receive from us, because the more they know, the more confidence they can have in it,” said Director of Water Quality Sophie James. “We think our customers will be pleased to know the lengths Hawaiʻi Water goes to in order to provide them with a safe, high-quality, reliable water supply around the clock, so they don’t need to worry about their tap water.”