Hawaii Public Utilities Commission Sets New Rates for Hawaii Water Service to Help Keep Ka’anapali Water System Safe and Reliable

Hawaii Water Service (Hawaii Water) has received approval from the Hawaii Public Utilities Commission (HPUC) to increase annual revenue by $276,900 in its Ka’anapali system and adjust water rates accordingly. This increase in annual revenue is driven by recent upgrades to the water system infrastructure and increased operating costs. Hawaii Water last adjusted base water rates for Ka’anapali in 2016.

Among significant investments made in Hawaii Water’s Ka’anapali service area are:

• Upgrades to two storage tanks and reservoirs to improve water supply reliability;
• Two additional generators to help keep the system operating properly in the event of a power outage or shutoff; and
• Routine replacement of pumping equipment.

“We are committed to providing safe, clean, and reliable drinking water to our Ka’anapali customers, and fulfilling that commitment requires regular infrastructure maintenance and upgrades,” said Marty Kropelnicki, Group Chairman and CEO. “At the same time, we work hard to operate efficiently to help keep costs affordable, so that we are well-positioned to provide quality, service, and value to our customers for years to come.”

In the decision, the HPUC also approved Hawaii Water’s new tiered structure for usage rates, which is designed to encourage water conservation and support affordability for lower water-using customers. New rates are effective as of April 18, 2025.