Payment Options

Pay your billAt Hawaii Water Service, we are always seeking ways to improve service for you, our valued customers. We are pleased to offer the following payment options.

Hawaii Water’s online payment portal:

  • Payment by credit card (VISA, MasterCard, or Discover) or debit card, or from a designated bank account. (American Express card not accepted)
  • Automatic payments

Other payment options:

  • Pay-by-phone toll-free at (844) 383-6046 (processing fee of $1.99 applies for each payment; maximum payment of $300)
  • Automatic Payment Service (APS): Your monthly bill is automatically paid using a designated bank account. To set up APS, download the application form, pick up a form in our Customer Center, or call us to have one mailed to you. Return the form with an original, voided check to: Hawaii Water Service, P.O. Box 384809, Waikoloa, HI 96738
  • By mail with your payment stub and check payment to: HWSC , P.O. Box 384809, Waikoloa, HI 96738
  • In person with cash or check at the Hawaii Water Customer Center, 68-1845 Waikoloa Road, Unit 216, Waikoloa, Hawaii
  • Western Union (Maui customers only): Designated Western Union pay stations (Foodland Locations — Pukalani and Kaanapali). A $2 service charge applies.
  • Western Union Speedpay:
    • Pay-by-phone toll-free at (855) 242-9352 (processing fee of $2.95 applies for each payment, with a maximum payment of $300)
    • Credit card (VISA, MasterCard, or Discover), debit card, or a designated bank account. (American Express card not accepted)