Skip to content
Contact Us
Search for:
Welcome
Overview
Usage
Usage History
Transactions
Pay My Bill
Logout
Forgot username or password
Create account
Menu
MENU
MENU
Districts
Districts
Find My District
Ka’anapali
Kalaeloa Barbers Point
Keauhou
Kukio
Pukalani
Waikoloa
Customer Care
Customer Care
Pay Your Bill
Update Contact Information
Payment Options
High Bills
District Phone Numbers
Office Closure Dates
Locate a Payment Center
Emergency Preparedness
Start/Stop Service
Contact Us
Conservation
Conservation
Conservation Tips
Other Resources
Water Quality
Water Quality
Water Quality Reports
Facts on Fluoridation
Potential Contaminants
In Your Community
In Your Community
In the Community
Charitable Contributions
Corporate Citizenship Report
College Scholarship Program
March 12, 2020
- CUSTOMER CENTER LOBBIES TEMPORARILY CLOSED
Contact Us
Customer Service Center
Monday through Friday 8:00 a.m.–4:30 p.m. (Closed Federal holidays) Phone: (808) 883-2046 Fax: (808) 883-2064 Toll Free: (877) 886-7784 For more contact information, see the
Your District
section.
Employment information
Visit
CalWaterGroup.com
for current job opportunities, or e-mail your request to
jobs@calwater.com
.
Quick answers
Answers to many
common questions
are available online.
Do you have a comment or a question that isn't answered elsewhere on this site? Use the form below to send an e-mail to a Hawai'i Water customer service representative. You should receive a reply within one business day.
If you do not have water, see gushing water or other damage to the water system, see someone tampering with our facilities, or have another water emergency, call the phone number listed in the sidebar at right.
Name
*
Account Number
Email
*
Phone Number
Subject
*
General question or comment
Other billing issue
Service problem
Water quality
Compliment
Complaint
Comments
*
(For privacy reasons, please do not enter credit card or Social Security numbers in this comment form)
Captcha