Contact Us

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Customer Service Center

Monday through Friday
8:00 a.m.–4:30 p.m.
(Closed Federal holidays)

Phone: (808) 883-2046
Fax: (808) 883-2064
Toll Free: (877) 886-7784
After hours: (808) 883-9221

For more contact information, see the Phone, Email, Mail page.

Employment information

Visit for current job opportunities, or e-mail your request to [email protected].

Quick answers

Answers to many common questions are available online.
  • Do you have a comment or a question that isn't answered elsewhere on this site? Use the form below to send an e-mail to a Hawaii Water customer service representative. You should receive a reply within one business day. If you do not have water, see gushing water or other damage to the water system, see someone tampering with our facilities, or have another water emergency, call the phone number listed in the sidebar at right.

    You can also review our Accessibility Statement.
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