Payment Options

At Hawaii Water Service, we are always seeking ways to improve service for you, our valued customers. We are pleased to offer a number of convenient payment options.

Online Payment Portal

Hawaii Water’s online payment portal offers two ways to pay your bill:

  • Payment by credit card (VISA, MasterCard, or Discover) or debit card, or from a designated bank account. (American Express card not accepted)
  • Automatic payments

Pay by Phone

To pay your Hawaii Water bill over the phone using your bank account or Visa (credit or debit), MasterCard (credit or debit), or Discover card, call (888) 598-9826 (toll-free).


With our Automatic Payment Service (APS), your monthly bill is automatically paid using a designated bank account.

Pay by Mail

You can mail your payment stub and check to:

P.O. Box 30450
Honolulu, HI 96820-0450

Pay Stations

Western Union Pay Stations are available in some locations.

Customer Center

Envelopes with a payment stub and a cash or check payment may be put in the door slot at the Hawaii Water Customer Center:

68-1845 Waikoloa Road
Unit 216
Waikoloa, Hawaii