Payment Options

At Hawaii Water Service, we are always seeking ways to improve service for you, our valued customers. We are pleased to offer a number of convenient payment options.

Online Payment Portal

Hawaii Water’s online payment portal offers two ways to pay your bill:

  • Payment by credit card (VISA, MasterCard, or Discover) or debit card, or from a designated bank account. (American Express card not accepted)
  • Automatic payments

Pay by Phone

Pay-by-phone toll-free at (844) 383-6046 (processing fee of $1.99 applies for each payment; maximum payment of $300)


With our Automatic Payment Service (APS), your monthly bill is automatically paid using a designated bank account.

Pay by Mail

You can mail your payment stub and check to:

P.O. Box 30450
Honolulu, HI 96820-0450

Pay Stations

Western Union Pay Stations are available in some locations.

Customer Center

Envelopes with a payment stub and a cash or check payment may be put in the door slot at the Hawaii Water Customer Center:

68-1845 Waikoloa Road
Unit 216
Waikoloa, Hawaii