Hawaii Water Service (Hawaii Water) Web Terms of Use

Last updated, May 2018


By using this Web site, you accept these terms of use, including the company’s privacy and security statements. If you do not accept these terms of use, do not use this Web site.

Welcome to hawaiiwaterservice.com. This Web site, hawaiiwaterservice.com, (the “Web site”) is operated by Hawaii Water Service (“we”, “us”, “our”, “the Company”, or “Hawaii Water”). We are located at:

1720 North First Street,
San Jose, CA 95112
Telephone (800) 750-8200

Please contact our Corporate Communications Manager, Yvonne Kingman, at ykingman@calwater.com regarding any Web site or Terms of Use inquiries.

Policy updates

We may unilaterally amend these Terms of Use, Privacy, and Security Statements (hereinafter referred to as the “Terms of Use”) by posting revised language on this Web site. The most up-to-date version of these Terms of Use will always be available for your review on the Web site, and it is your responsibility to review these terms of use for any changes. Amendments will become effective when they are posted on this Web site. Your continued use of the Web site after amendments are posted will constitute your acceptance of such amendments.

We may at any time modify or discontinue any aspect or component of the Web site. If you breach or do not accept any of these Terms of Use, you agree to immediately delete or destroy any downloaded or printed material obtained from the Web site.


All information on this Web site, except User Account Services, is intended to be accessible to all visitors.

Unauthorized Use

User understands that unauthorized attempts to upload or change information on this Web site are prohibited under the Computer Fraud and Abuse Act of 1986.

Terms of Use


Use or modification of materials or information for commercial or profit-making purposes is not allowed and may violate the copyrights of Hawaii Water or third parties. Use of appropriate credits and proprietary notices are required on any information used for non-commercial and non-profit purposes.


All content on the Web site including all text, graphics, artwork, logos, buttons, icons, images, audio clips, video clips, software, and code is the copyrighted property of the Company, its licensors, or other content suppliers and is protected by U.S. and foreign copyright laws and international conventions. The compilation of all content on this Web site is the exclusive property of the Company and may be protected by U.S. and foreign copyright laws and international conventions. Any unauthorized use of content on the Web site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations or statutes, is strictly prohibited, and may be prosecuted to the fullest extent of the law. Except as allowed in these Terms of Use, such content may not be reproduced, modified, edited, distributed, republished, downloaded, displayed, posted, sold, or transmitted (in whole or in part) in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording, or otherwise, without the express prior written permission of the Company, its licensors, and/or any other copyright owner.


The trademarks, service marks, logos, graphics, page headers, button icons, scripts, domain names, URLs, and other identifiers (“Trademarks”) used and displayed on this Web site are registered and unregistered Trademarks of the Company and others in the United States and other countries. No display or use of such Trademarks may be made without the express prior written permission of the Company or other trademark owner, as the case may be. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or Trademarks without the express prior written permission of the Company.

Linking, Framing, Bots, and Spiders

Links to Third-Party Sites

The Web site may include links to Web sites or electronic services sponsored by third parties. If you click on one of these links, you will leave the Company’s Web site and go to the Web site of the third party. In addition, in some cases, if you request certain content appearing on the Company’s Web site, you may be taken to a third party’s Web site that is actually hosting the content. In certain instances, the third party’s content may be displayed in such a way it appears you are still on the Company’s Web site. The Company is not responsible for the content or operation of third-party Web sites or electronic services reached by virtue of such links or content, and the presence of such links or content does not imply the Company endorses or is affiliated with such Web sites, services, or third parties, or any services or products they offer.

Links to Web Site

The Web site may not be linked to in such a way that the pages of the Web site are displayed within a frame on a third-party Web site, or otherwise accompanied by advertising or other content not found on the Web site. The fact that a third party provides a link to the Web site will not in any way be or imply an endorsement agency, joint venture, or similar relationship between the Company and any such third party.

We request that you do not “deep link” to interior pages on the Web site.


No user or third party is authorized to use any software, bots, spiders, or other information-gathering devices or programming routines to monitor, copy, or otherwise “mine” information displayed on the Web site for display on or use with any Web site or service other than search engines.

Third-Party Content

The Company displays and distributes content, information, and certain services on the Web site supplied by third parties. The submitting third parties, and not the Company, are solely responsible for any advertisements, opinions, advice, statements, services, offers, data, information, content, or other materials that such third parties express or make available (“Third-Party Content”). The Company does not guarantee the accuracy, completeness, availability, quality, or usefulness or any Third-Party Content, and under no circumstances shall the Company be liable in any way for Third-Party Content, or for any loss or damage of any kind incurred as a result of Third-Party Content being posted or otherwise transmitted through the Web site of in connection with any of the Services.


If you believe any material on this Web site infringes a copyright, trademark, or service mark that you own or are authorized to protect, please notify us immediately. Send a “Notice of Infringement” to ykingman@calwater.com. The Digital Millennium Copyright Act, 17 U.S.C. Section 512(3)(A) specifies required information.