Hawaii Water’s bills feature an easy-to-read account summary, usage history graph to help customers keep track of consumption, detailed description of charges, a place for important messages, and meter information.
A sample bill for a West Hawaii Water customer is below.
- Billing date
Date your bill was printed. - Account number
Your 10-digit account number. - Bill message
This is where important messages will appear. - Contact information
Your local Customer Center. - Summary of your account
Current charge and previous balance information. - Current charges
- Prior balance and payment
- Amount due
The amount that you owe. - Service address
Address of service location. - Service dates
The beginning and end of the billing period for service. - Service charge
Monthly charge based upon the size of water meter. - Quantity charge
Measured in units of 1,000 gallons. - Power cost adjustment
Electricity cost. - Usage history
Thirteen months of consumption history. - Meter and reading information
- Portion of bill to return with your payment (unless enrolled in APS)
- Address to remit payment
