Hawaii Water’s bills feature an easy-to-read account summary, usage history graph to help customers keep track of consumption, detailed description of charges, a place for important messages, and meter information.
A sample bill for a West Hawaii Water customer is below.
- Billing date
Date your bill was printed.
- Account number
Your 10-digit account number.
- Bill message
This is where important messages will appear.
- Contact information
Your local Customer Center.
- Summary of your account
Current charge and previous balance information.
- Current charges
- Prior balance and payment
- Amount due
The amount that you owe.
- Service address
Address of service location.
- Service dates
The beginning and end of the billing period for service.
- Service charge
Monthly charge based upon the size of water meter.
- Quantity charge
Measured in units of 1,000 gallons.
- Power cost adjustment
- Usage history
Thirteen months of consumption history.
- Meter and reading information
- Portion of bill to return with your payment (unless enrolled in APS)
- Address to remit payment